Welcome to the Vimanshu Support Center.
Here you'll find answers to the most common questions about our elevators, escalators, services, AMC, and support. If you still need help, our team is always ready to assist you.
We offer design, manufacturing, installation, and maintenance of elevators and escalators, including passenger elevators, MRL elevators, home lifts, freight elevators, hospital elevators, capsule/panoramic lifts, and heavy-duty escalators.
Yes, we work on residential, commercial, and industrial projects, including homes, malls, hospitals, and high-rise buildings.
Yes, our service and AMC teams can maintain, repair, and modernize elevators and escalators from most major brands, not just our own installations.
It depends on factors like building height, load capacity, number of stops, available shaft space, and budget. Our team will assess your requirements during a site visit and recommend the best option.
An MRL elevator does not require a separate machine room, as the motor and control system are installed within the shaft. This saves space and is ideal for buildings with limited room at the top.
Yes, we design compact home lifts that can be retrofitted into existing houses and villas with minimal structural changes.
AMC (Annual Maintenance Contract) covers regular inspection, servicing, and priority breakdown support for your elevator or escalator, ensuring safety, reliability, and a longer equipment lifespan.
Yes, we offer AMC plans tailored to your equipment type, usage, and building needs, ranging from basic maintenance to comprehensive coverage.
Our AMC typically includes periodic inspections, lubrication and part checks, safety testing, and priority breakdown response, with parts covered as per the plan selected.
Our support team aims to respond to breakdown calls as quickly as possible, with AMC customers receiving priority service.
Yes, we offer modernization services to upgrade old elevators with modern safety features, smoother controls, and improved energy efficiency.
Yes, our systems are engineered to meet industry safety standards and undergo strict quality checks before installation.
Our elevators include features such as automatic rescue devices, overload protection, emergency alarms, door safety sensors, and backup power operation.
You can request a quotation or site visit by filling out the enquiry form on our Contact Us page, or by calling or messaging us directly.
You can reach our support team by phone/WhatsApp at +91-6360200002 or by email at support@vimanshu.com.
